Very bad service.
We came here on a Friday night around 9pm. Not too busy. When we sat down the lady sitting next to us just found out her order was never put in and the waitress was scrambling to get the lady her order. We then put in our order: pudding platter, oolong milk tea and black sesame pana cotta. After about 15 minutes new customers came in and sat next to us. They ordered and got their food and we were still waiting.....the waitress were just standing there talking to each other and never thought odd that we have not received our order. When I inquired she finally went to check. I watched her then put in my order and ran to the kitchen. When she came back I asked if she never put in our order, she got flustered and denied it even though I literally watched her put in the order after I asked.
Food finally came and she apologized with a 10% discount.
The tea has no taste and the pudding were fine (pretty hard to screw up). But the pana cotta, OMG, came in a take out container, Cheerios on top and some gluten concoction, but no actual pana cotta found.
I'm attaching a picture - see for yourself.
Drove from pretty far to come here - sorely disappointed.