Can't buy a frostee in anything larger than the medium size cup and refused to let me fill my water bottle with the courtesy cups they provide because "he was going to get busy and didn't want to". Great job, this is a really good way to lose customers. I know this this is not a true reflection of Wendy's as a company, but to the company who franchises these location, I just want you to know that it is behaviors like this that will
Ultimately lead to the failure of your business, and the fast food burger joints in general. It is a new generation of customers. Learn to adapt or you will fail
Miserably at the hands of companies like Chipotle and Jimmy Johns. If you had any idea about basing your business around your customers and what their wants and needs are you might have a chance for survival. But you serve garbage food at an inflated price and expect people to pay for it because of your really cool ad campaign. Start treating people like people. I will never return to any Wendy's location for the rest of my life. And that is all it took was that one little negative experience that could have easily been avoided.