since the early '90 I have bought in the neighborhood of 10 laptops between 4 kids going thru high school and college. I have never bought a refurbished PC. My wife and me stopped into TheWrightPC to see if it was worth upgrading an old kids hand me down Laptop which still had windows 7 installed. Greg was very helpful and explained that we could trade up to a 3 year old Dell Latitude which was refurbished to windows 10. The price was right and was absolutely what my wife needed for what her needs are.
Customer service, and knowledge was worth doing business with them.