I'm only giving it 1 star for the kind service we received from the super overwhelmed waitress, otherwise I'd give 0 stars. I went on a Tuesday night with my 2 kids and the place was nearly empty. We were seated upon arrival and were immediately welcomed with a table side magic show. The performer was excellent and he was able to really capture the attention of the kids, it was a nice treat. Once he was done our waitress came and took our order. She was kind, attentive took our order and made recommendations. I could see she was the only waitress on the floor and she was extremely busy. I even saw her making cocktails and preparing beverages as there was no bartender at the bar. We waited over 40 minutes for our food, we didn't even get salad while we waited. When our food arrived it was cold, not lukewarm, cold!
My son order the kid sliders and the beef patties were stiff like hockey pucks. My daughter had the seafood linguine, and I had the new flat iron steak sandwich. All the dishes arrived cold but the 2 meat dishes were dry and hard. I'd never recommend them. We had to ask for the linguine to be warmed up because cold pasta is just too disgusting. 20 minutes after the food arrived we had to remind the waitress to bring the salad.
I'm very disappointed and sad to say I'll never go back. This was our favourite family restaurant but the past 2 visits have left us highly disappointed which is NOT due to the waiting staff.
When restaurants cut down on stuff it reflects poorly on their performance and quality of service and since I vote with my money I'm glad to walk away and spend it somewhere else. The GTA is too big a city to waste time in a place that doesn't deserve my money.