DO NOT GO HERE!!!! WOW, were to begin on what is wrong with this facility. I have been going to this place for over 7 years and I have never had such horrible customer service until the recent eye doctor took over. The only reason I ranked it a 1 is because it won't let me rank it a zero! I have given them multiple chances because everyone can have a bad day, but strike 3 your out!
The new doctor here does not "LISTEN" to his patience and pretty much does what he wants. Also, this place is now nickle and diming customers to death. Maybe if you applied a little effort and kindness toward your customers you wouldn't have to pillage and plunder them and more customers would come your way.
There are two ladies here that have worked at this facility since I've started and a word of advice, "Find another employer because you are too good for this place." You have always been friendly and helpful to me, even when trying to fix the other employees screw ups. Like when I ordered contacts and they went on backorder but nobody felt it necessary to make any attempt to contact or inform me of the situation. "I" had to call you guys 8 days later to find out what was going on. Guess what they are still on backorder and have no eta date. I'd hate to ask for another brand to use because they will probably charge me another $50.00 contact fitting even though its not my fault.
If this is the closest facility to you or your insurance only takes Nationwide Vision. Go out of your way to avoid this place and find another Nationwide Vision to assist you. You will save yourself an enormous amout of frustration and money.