They have gotten a lot better here ! 5 years age i went there and waited about 2 1/2 hours to turn in ccw paperwork , get fingerprinted , then wait for my picture to be taken . every one was uptight and worked like they hated there jobs and me . today i went there at 10:29 am did all the same things was treated like a real person , they talked to me !! every one there was in a great mood !! all the people there waiting for help were happy , no one was complaining (lots of that last time) and i got out in 45 Min's. WOW that was great !!!!!!