I went to Spa in the Hollow for a Brazilian wax. The first time I ever got a wax I went to Capristo Salon. Spa in the Hollow was definitely not up to the caliber of Capristo. The towels that were on the table I laid on we're severly stained. They looked like they had been washed but because the towels were white you could still see old stains. It was pretty gross looking. Patty was really nice. She was pleasant throughout the appointment and made me feel comfortable. The waxing job wasn't horrible, but it wasn't great either. I still have multiple stray hairs and I've been dealing with wax residue all day. There are so may stray hairs, I'll probably have to go over it with a razor. The only reason I would go back is because you can't really beat the groupon price. At Capristo you'll pay $70 for the same thing. If you can afford Capristo, it's most definitely a better experience, but if you're strapped for cash Spa in the Hollow will get most of the job done.