For my technician she gets a 5 star everytime ... She is fast yes meticulous ... A wonderful woman ... This review is strictly for body spas environment ! The owner of this establishment has literally taken a classy upscale salon/spa and turned it into squat! She literally has so many technicians... Boutique items and psychic nonsense stuffed into one room that it's uncomfortable.. I hope she gets it into gear bc I heard several complaints about the space while I was there ... And the sentiment was shared among many!!