My wife and I are a bit split on this one, but I think it's a question of expectations versus reality.
Hers: "I expected greasy diner and got definitely-not-greasy-great food and friendly service!"
Mine: "I expected a great breakfast experience and got a good one."
Food: Best thing was the eggs. I had an omelette that was very fluffy, my wife had eggs benedict that was great. My wife's hashbrowns were also good, mine were a bit cool and undercooked. Overall, though, a good traditional breakfast.
Service: Friendly, VERY fast. Partly because of the big line, I suspect. Still, we weren't rushed out or anything.
Overall, probably the best choice in the area for a traditional, non-chain breakfast place. (But maybe the ONLY such choice?) Also, not very expensive ($6-7 for an omelette, hashbrowns or pancakes, and toast).
They close at 2pm most days except Friday's, btw.