When I moved here I had my invisiline set sent directly to canyon vista so I could start getting my treatment there. Turned out to be a terrible mistake!! My previous ortho in a different state kept telling me it got delivered already and these people kept saying "nope, its not here !!" About a whole year later I finally got someone to actually look and they found out it was there the whole time up in a cabinet somewhere . Then when I went in to pick it up they were rude to me about it. Thanks alot for your professionalism !