so once we drove the rv off the lot this place no longer gives a crap about you. i am getting so ticked off no one seems to care or return messages or to help slove. I gave a message to the service department twice to have one of the techs call me and 2 months later still no phone call. the warranty is a waste of money don't buy it because hardly any one will take seems like only johnny walker stores. we bought a year old trailer and after one month the furnence took a crap and its below freezing where we are at. you guys just simply always say bring it down but i am more than a couple hundred miles away if you take the time to listen to customers when they speak you would have heard that part. never ever ever will i buy here again. they treat you nice when you buy then after you sign your sign away and take it off the lot your on you own. SO DISSAPOINTED