If you aren't coming to this salon then you are doing something wrong because everything about this place is oh-so right! I have never loved a salon and group of women more. They are all so kind and helpful. In the middle of April, I had an AWFUL experience at White Lotus Salon where they destroyed my hair and made me look like a tiger (I was so ashamed and didn't want to go anywhere public). They not only paired me up with he perfect stylist (Chauntel/Chaunty), but they gave me the option to come in the next day! I had a 5pm hair appointment (if I can remember correctly) and even though they closed at 7pm, Chaunty did not give up on me. She stayed with me until 10pm (even thought everyone had left) and made me feel beautiful. I also did not arrive home with wet hair. She finished my color correction and cut with a solid styled blow dry. I HAVE NEVER BEEN HAPPIER