I waited 22 minutes on hold to talkwith someone about my online order. In the middle of waiting someone cut in on the line to tell me she could not help me, I was told I needed to wait for Cindy. After 22 min. I hung up.
Unlike Katie W., who said someone took get phone number to call her back, I was just supposed to wait. Since I do not have unlimited minutes on my cell, I couldn't continue to wait.
In March, I ordered 7 patio cushion and 4 pillows to match. 5 out of 7 were wrong and pillows were back ordered. pillows came in, I asked to hold them. Since, I still don't have cushions they are to match. I got a text they are sending back the pillows, so I am trying to tell them Not to. I have already paid for all the items, but still don't have the right order.