Appointment was scheduled for 10:00, arrived at 9:55. Have been waiting for -minutes for a quick 10 minute checkup for an ear infection. 1 hour later we are finally on our way out.
Its unusual to get the same vet, as my understanding is they travel between all the banfields. So far we have had all nice vets, but it can be inconvenient not to always see the same one.
We also continuously have issues with the front desk. They are typically unfriendly and could be viewed as rude. One visit they forgot to call and tell us our dog was ready for pick up...