One-star reviews are extremely rare for me (this is only my second one), and I don't do so lightly. I went to this dentist for years when I lived in Charlotte, from 1996 to 2009. They seemed to be okay, though I had a few issues here and there. Once one dentist left me so long that the numbing for a small cavity filling wore off before he got back. Had to re-inject me and wait again while that one took effect. Another dentist (no longer works here) and the dental hygienist talked in a foreign language for a few seconds while they were working on me...and you know what that means as far as what (who) they were talking about...very uncomfortable...
I've been blessed with pretty good teeth -- have only had two cavities that I remember, and those were tiny...one didn't even require numbing, and the other was borderline so I opted for it (the aforementioned absentee dentist). I also had a couple of "clean and seals" where they grind out a soft spot in your enamel and then seal it to prevent it from becoming a cavity.
I've since moved to another city and had to get another dentist here locally. On my first visit it was quickly determined that my new dentist would have to re-do everything that this dentist's office had done. One of my (tiny -- hello?! this shouldn't have been hard!) cavity fillings had since fallen out, unbeknownst to me, and the seals were both poorly done and were leaking. One of the seals was so bad that decay had formed under it and was starting to get bad -- nothing the new dentist couldn't clean out and fix up, but -- SHEESH!
My new dentist blasted out both seals, cleaned the decay under the one tooth, and redid the seals properly. He also replaced the now-missing filling on the tiny cavity.
Needless to say, I just dropped $300 (my out-of-pocket after insurance) to have this dentist office's work redone. Not happy.