This is MY FAVOURITE PLACE to eat in the city. Seriously. Their sandwiches and salads are top notch, their baked goods are divine. You will likely never have a better sandwich, I've been to revered sandwich places all over the world and they don't quite meet the amazing-ness of these sandwiches. My favourites are the ones with duck breast , portabello mushrooms, or ham hocks. The ones with roast beef can sometimes be a bit lacklustre but the bread, sauces and cheeses are always good.
Whether it be the local, in season, and excellent ingredients in the sandwiches and salads, the flavourful sauces (the red harissa is my fave) or the bacon jam, I keep coming back for more. The grain salads are always a good bet, and their soups are unique and filling. Deffo go for the savoury danishes they have--generally sticky, salty, cheesy and bacon filled, they hit the spot. Their plain sourdough croissants are solid too. They also always have a bunch of different testers you can try too, which is always a bonus! I sometimes wish their pizza was a bit more saucy but that is my own preference.
Their bread also makes great toast and paninis, even excellent breadcrumbs when it gets stale.
Their prices for salads and sandwiches can be a bit steep (I usually mix two salads to get about 200 grams for around $6-7, and one sandwich can be around $9), but you can't get anything like it anywhere else. Would I rather pay $9 for this than $5 for a subway sandwich? Absolutely.
The only downside is if it is busy their service can be a bit slow. Also, this is just a service counter where you buy your sandwiches and go. There are a couple of stools at the window but nothing really legit.