I dont understand the bad reviews! Today was my first visit there. I went with my parents during off-hour lunch times, so maybe that was a big difference between other reviewers and myself. It was very dead, which was great. My parent's go there all the time usually during lunch. They request a certain section on the lower level by a bar toward the back right ( from the lobby). They always get a waitress named Helena, who was an absolute gem! She and my dad talked about the MLB ( baseball) for a good 5 minutes, and as a big baseball fan, I was impressed by how much she knew!
I ordered the Chicken Parm. I have no idea what other reviewers are talking about. I got an awesomely seared chicken parm dish that came with spaghetti.. All for like 9$!
My parents loved their food too!
I loved all the Italian "schwagg" on the walls, it was fun to look at for a bit.
Temperature inside was perfect.
I guess some people just like to complain.
And please, take your kids to McDonalds... not places like this. Seems to be an Arizona thing....
PS- If you come during a Friday/Sat night Primetime dinner hours, I am sure, like EVERY OTHER RESTAURANT IN THE WORLD..... you can expect things to be a bit more bustling.