We went yesterday morning for breakfast. The restaurant was about 1/3 full so we didn't think there would be any issues. Unfortunately, we were wrong. We placed our order with the waiter and my meal came out within 5 minutes with my husband's order no where in sight. My order was not only wrong but also cold.
We let the waiter know. During this he interrupted me multiple times and whisked my plate away.
Round two of bad food and service: my husband's meal shows up. It's fine. Mine comes back. Cold again. Let the waiter know, again. More interrupting, more whisking away. The third time is the charm as my food comes out piping hot. But that was mostly because the kitchen staff put the plate in oven so it was too hot to touch. By the way, this is a kitchen trick to teach the customer a lesson. "You want it hot? You'll get it hot!!"
The manager did comp both meals (not necessary as my husband's was fine). She handled the situation very well.
Needless to say, one of our favorite restaurants has fallen to the bottom of our list. Won't be returning. Ever.