A lineup this long usually means good things, and this place is indeed a good thing. It serves pastas, sandwiches, and salads: the trifecta of "I feel like Italian for lunch." The sandwich I had (breaded eggplant) was excellent--not too heavy, but nicely filling, with briny artichokes and fresh tomatoes to complement the eggplant.
Go only if you have time for a wait, though--the place is popular at peak lunch hours, and the prices make this place more a treat than a regular lunch spot.