Called the store ahead of time to find out if they had a supplement I needed so I would not have to drive in there in case they were out of stock... The employee answered the phone and informed me that she was too busy to go look and see the specifics on the product I wanted to see ... She could've easily just told me that she needed to put me on hold and then answered my question when she was free but chose not to. When I got there I walked into a store with zero customers and three employees... One manager and two other employees. I walked in and said I did not need any help but this lady followed me back to where I was looking at supplements and said to me "you're the one that called on the phone... Sorry I was busy with a in store customer." She was making excuses for her horrible customer service over the phone and gave me equally horrible customer service in person.