Rough. Went in for an oil change. 42 is expensive but didn't have a wait. Now I know why. They drained my oil and then told me it would be 78 had to get crappy oil and still pay in the 70s after being visibly upset and arguing about it. Do yourself a favor and skip this place and go to the big o next door. They operate with much higher integrity. We will not be back what a ripoff the dealership is cheaper.