Unhygienic and unapologetic. Just came back from picking up 24 cupcakes from a Groupon order. There was hair on one of the cupcakes and the lady was indifferent when I informed her of the hair.
"Oh, the hair was just on the lid. You don't have to take the cupcakes but there's nothing else I can do in its place".
Nice. No refund, offer to have a macaroon, or even a simple sorry. Just blamed it on the hair being on the lid. No wonder this place only has 2 star rating.
Won't be coming back and suggest you go somewhere else to get your bakery items! Oh and they should invest in hair nets!