I don't do 5 stars but they came close. The guys doing the work were really good, enthusiastic and really wanted to please. We opted for Miracle Method instead of a complete redo - $1,000 vs $6,000 and we are quite pleased with the results. The actual working time and mess was so much less than a remodel would have been. The finished product is 95% of what new tile, etc. would have been and so much easier. I highly recommend them (unless you want to brag to your neighbors about how much you were able to spend).