I have to agree: the staff is friendly, the tobacco always fresh and the prices great. HOWEVER, the shop is small and sometimes feels claustrophobic. Also, i would prefer background music on the TV for the waiting customers than R-rated comedy; what if I had brought my grandson in with me to buy something?? Other than that, I give them four stars; I have been to several other smoke shops in the north/central valley and this one is the best so far. Good luck! Get more machines!