I recently moved to the area and have been looking for a nail place close by. Let me just preface this by saying I am the type of customer who never goes into a business requesting extended services close to closing time. That being said, I drove up at 3:55pm on a Sunday (their posted closing time is 5pm) I had planned a mani/pedi but with only an hour I thought I'd guage how many services to get once I walked in.
The place is pretty and well decorated. It smelled nice and I was promptly greeted as I walked in. The place was empty except for one customer getting a manicure and they were already painting her nails so it was safe to assume she was almost done with her manicure.
The lady who greeted me asked what I would like. In the interest of time I decided to only get a pedicure and told her I would like a pedicure. She looked at the clock, grimaced and said "oh, sorry...you wouldnt have enough time for a pedicure before closing"
I was floored. An hour and 10 mins in an empty salon isn't enough time for a pedicure? ? ? Did they send their staff home early? Were they trying to close early? Not sure...
Because of the reviews I was expecting a great experience. Not the case!
I went across the street (Albertson's shopping plaza) to Nice Nails and got a mani/pedi and some much needed relaxation :-)
Not sure if I'll give nail room another try, didn't feel like they wanted my business....