A fashionistas paradise! Amazing brands and merchandise, some affordable and other stuff I can only dream about. It is a very fun store to explore and the merchandise is gorgeous!
Staff is a little hit or miss. The gal in handbags I encountered was great! Super friendly but there were a few people that just looked at me and didn't even say hi. Whatever, get over yourself. Since I used to work in high end retail I have very little patience for people like this but find it laughable because the reality is they are insecure about what they do for work and that is sad.
I did find out sales tax in Toronto is 13% so don't waste your money buying something (like moisturizer or the standard cosmetic lines) that is easily available to you in the US.
So why only 3 stars? When you offer $8000 Tom Ford leather jacket, $50 lipsticks, and $5000 handbags your staff needs to be on point. I'm not saying you need to kiss the hind quarters of your customers but genuineness, a sincere smile and thankfulness go a long way. I did not particularly see anything that could not be purchased somewhere else. Minus 2 stars.