Dialed-in. That's the best way to describe Bicycle Haus in terms of inventory and service. Always on the bleeding edge of the industry, but not so far away that us "normal" cyclists are left behind. I know they offer the best of the best in terms of bikes, components, gear, etc, but some of us just aren't looking for that. They've helped me with a ton of very basic upkeep items and a couple low end bikes (one 26" dirt jump mountain bike and a little kid's push-bike). I even took my VERY simple single speed road bike in for a custom fit, which was worth EVERY penny.
The crew there has always been more than helpful with hosting community cycling events by helping promote and donating items to be giving away as prizes/awards.
No matter what level or dicipline of bike or biking you're into, Bike Haus will have you covered.