Really great experience -- extraordinarily helpful under such stressful circumstances! I was being bitten (and swelling at each bite!!) every night and the company my apartment manager sent over didn't find anything. I thought I was going crazy. I called Arizona Heat and Leonard found the bed bugs living inside my bed frame and sprayed. Thank you, Leonard! The entire company has been nothing but kind, professional, and helpful. They scheduled my appointment right away, I received my invoice via email immediately, they always knew exactly what they were doing, and (most importantly) they got rid of the bed bugs!!