The food was pretty good. Not bland like others said from my experience. The appetizer (chicken karaage) did in fact sit for a little while before coming to the table, however, it was still hot and tasted very good. The ramen (tonkotsu) tasted great and was definitely some of the best ramen in the area. It took 30 minutes from ordering to come to the table (appetizer took 10) which really wasn't bad. The service needs work though. The service was not professional and do not communicate with each other so we had multiple people try to take our orders after we had ordered and multiple people trying to confirm we got the right food.
The food was good. The service not great. The price a bit expensive for the area. However, as it is the best ramen I have tried in the area and it was worth the $12 for the ramen and $6 for the karaage, 4/5.