Awful experience with their customer services. This place is close to where I live so I thought I would get my eyebrows threaded here. I dropped by on three separate occasions and needless to say I will not be going back again. On day one I went by and the lady said they were full, which was fine and I could stop by another day. Day 2 I tried to call ahead of time to check for availability and to book an appointment but I called three times and no one picked up the phone so I had to stop by again. The lady said she was busy, and told me I could come back on the same day at 4:15 and she could fill me in which I agreed. When I came back at 4:15 she was in the middle of a manicure and just said sorry I'm still going the manicure I can't do it and went back to her manicure. Awful services. If you only have one person doing eyebrows and she is always busy that's fine, but I called three times trying to book an appointment to no avail, and she said I could come back at 4:15, when I did she just said I can't do your appointment sorry. Will not be going back ever again.