I live nearby and knew I'd eventually give this place a try. I love pizza, so on 3/23/17 we decided to grab a pie for dinner. I called in my order (a pizza and cheese sticks) & was told it'd be ready in 25 mins. That was fine, I had shopping to do at Target. When we arrived I went to the register, the cashier brought out my pizza and opened to box to show me the pie. The pizza was so burnt. I told him, no - that wasn't going to work. He apologized and said they'd remake it. Now when I say burnt, I mean black as the letters I'm typing, black as the Yelp logo at the top of this screen. I wish I'd taken a picture. I wasn't happy but had to wait another 20 mins. Mind you my cheese sticks are getting cold. There was no offer to remake those, knowing they'd be cold by the time the 2nd pizza was done. Fine, I have an oven. When the pizza was brought out, I asked for parm cheese and the cashier said he'd get it. I waited and waited and waited. He helped other people, he did other tasks behind the register...umm hello?!! Finally I asked if he planned on getting the Parmesan and finally got it. I told the owner's daughter I wasn't happy and she apologized and was very nice. She even offered a free pie the next time. I told her I'd really have to consider there being a next time and left. When I got home, I realized the pizza didn't have all the toppings I paid for. My cheese sticks had to be completely reheated. Needless to say they lost a customer. After all the reviews I read, I was a bit surprised at the service. I expected better.