I have been a US Bank customer for 8 years. In that time I have loved US Bank and have experienced zero problems with them. However, I do have a serious issue with this particular branch. As I was walking to the counter the teller was having a heated conversation with a fellow teller, swearing and using a tone that was innappropriate for the workplace. Upon being called up to the counter I was met with a sharp and rude response and treated as if I was an inconvenience. I suggest avoiding this particular branch. The one on Green Valley Parkway is much more helpful and friendly.