I've been to several spas all over the world and this one is definitely one of my absolute favorites! I booked a 50 min massage last minute but they were able to get me in no problem. From the second you step off the elevator until you step back in to leave, the staff is incredibly warm and welcoming. The locker room is full of amenities; they have everything you need and so much more. The views throughout are relaxing. I loved being able to relax in the heated lounge chair with a cup of hot tea. The massage was a much needed one! My masseuse actually gave me a satisfying massage and got my back feeling much better after how sore it had been from a week of pushing myself extra hard at the gym. On the pricey side but worth every penny! I definitely plan on coming back.