Giving this particular location 5 stars because of the level of service afforded by the staff. They're friendly and helpful. Marquis helped me most recently and he was great even with multiply customers waiting. I'm usually out the door within minutes. I've used this location for passport / visa pictures and printing out documents on fancy paper. The cost is fair and what you would pay at any other print / copy center. I haven't used them for their shipping services but you can get that done here as well.