This was my first time eating here in a few years...
I remember when this place first opened during the late 80's/early 90's a couple blocks further south (roughly 4th st. & 20th ave SW) in what was previously an old laundromat. That was the first and only location at that time, and was a truly unique burger experience for Calgarians. But long gone are the hand-made fresh patties, replaced today by pre-made frozen patties. Regardless if they're made by Burger Inn or not, a frozen patty is a frozen patty IMO. I find them rather thin, hard, and lacking in flavour. This might also have a lot to do with the fact they tend to over-cook the patties. Probably trying to hide the fact they're frozen.
Still, not an entirely bad burger I suppose (I've had far worse), but nothing I'll be eating again anytime soon. Besides, I found the owners son (who now runs the place?) to be quite full of himself, obnoxious and rude. I also saw the way in which he treated the three people ahead of me, so this guy really needs to work on his people skills.
Had it not been for this fellow, I may have rated this a 3/5.