Take out usually isn't a problem at this establishment as they do a healthy lunch business. Just this week though I was met with a missing lunch item and zero apologies! Obviously the manager on duty realized what had happened - as soon as I walked through the door he said I have your wings and card (the girl gave me my bags and sent me on my way, it didn't even click I hadn't signed the card slip). He beckoned me to follow him back to the expo window plopped down the card and bag and turned around with out another word. He looked so cheerful the whole time I thought a "sorry about that" or SOMETHING/ANYTHING by way of apology would be offered since he watched me walk up out of the heat... but nope! We order takeout about once a week from this location and walk over every time. Now I really have to think, is it worth the possible round trip?