Where to begin?
The movers walked on my white rug in dirty boots, moved things that I told them repeatedly to leave in place, asked if they were done when there were still obviously things left, moved furniture with drawers without securing them, and were just generally inefficient throughout the move. A 2-bedroom apartment move 5 minutes across town took over 8 hours. To top it off, two pieces of my furniture were damaged.
The office staff has repeatedly declined to consider any type of refund because "it was dark outside" and I "confirmed that the movers were working the whole time." They knew the moving time in advance, and working for a long time is not the same as doing a good job.
I would never recommend these movers to anyone. I have moved many times before and never experienced something this preposterous.