Beyond disappointed in today's experience at Stingray on Ray and I10. As a frequent visitor of the establishment I am typically satisfied with the service and food. However, today was a different story. After being seated by the hostess it took 10 minutes for anyone to even acknowledge us, which was our waitress saying she would be right over. The hostess ended up getting us water 5 minutes later. We sat and watched as 2 tables seated after us had their orders taken. Eventually, the bartender walked by and I asked her if we could order, and she took our order. Our edamame came out cold and not completely cooked, but, we were all starving and suffered through it. Our sushi came out and was fine. We waited another 20 minutes for the rest of our order to come out, yet, it never arrived. At that point I notified a gentlemen, who I think was a manager, about how we had been neglected. He apologized for the experience we had, willingly comped our entire bill and sent us home with the food we originally ordered boxed up. I really hope that this was a one time experience and not a sign of this establishment going downhill. Thank you to Brendan for taking care of us towards the end of our meal as well as the hostess who was beyond helpful although most of this experience was out of her control.