I was disappointed with this Asian Legend after experiencing better service at a different Asian Legend. Let's recount the failures:
1. The front door was locked. There was no way to get inside. Someone had to get a waiter's attention by knocking on the window for at least a minute.
2. We made a reservation for a particular time, explicitly stating "quarter past ..." and they still botched up the reservation time.
3. The fire alarm went off. I hope that they learned not to put customer tables in front of the fire exit. It's too easy for customers to accidentally trigger the alarm.
4. Waiters kept bringing us food meant for other tables.
5. We asked for more tea, and a waiter came by, was distracted by another waiter and discarded the tea pot down at an empty table.
Having said that, the food was good. It's the same quality you'd get at any other Asian Legend. Since this location is closer to home, I was hoping that this would be my go-to place for xiao long bao. But it looks like I'll have to drive a little further to get better service.