I frequent this place and always bring friends to try it out. This was the first time I walked out in such discomfort and irritated. Management never did anything when I let them know. It's a shame they'll make you pay for such shitty service. Customer service is really bad when u tell them the massage was less than par. They won't give you any owner information, but say "they'll call you". I will never come back. This is truly a rip off.