I am very very impressed by the honesty, kindness, and professionalism of the owner, Martin, and, of course, the product of his work.
My car had a pretty big dent/scratch, so I got estimates from several places with good reviews on Yelp. Martin gave me a quote that was literally $1,000 less than other bodyshops. The reason was that other places told me that the part needs to be REPLACED, but Martin told me that it can be REPAIRED. Since I did not want to spend extra 1k for a brand new look, I decided to take my car to Artisan.
When I went there to pick up my car, I could not believe that it was repaired. It almost looked as if the damaged part had been completely replaced with brand new parts. I could not see a single trace of previous damage. I can totally understand why he named the shop "artisan".
Above all, I really appreciate his honesty and professionalism. When we took my husband's car to Honda dealership to add tire pressure, they told us that tires need to be replaced immediately due to sidewall abrasion, and insisted that we get this fixed in the dealership. However, I took the car to Martin to get the tire replacement from him. Surprisingly after a careful examination, he told us that the abrasion on sidewall was not bad, and it would not be a problem to drive without tire replacement.