I have discovered an item was missing when I got home. It was $15 worth so I called the store and was told it wasn't left at the register. When i went shopping few days later, I have checked with the store and store manage has confirmed it wasn't there. It is one of those things that you just hate to ask but I'm glad I did because the store manager had given me the item. Costco is known for superior customer service and this Costco gets all 5 stars! This store is always crowded but you will be in and out quickly.