Four months ago I brought my car to Fletcher's to have the brakes and rotors repaired. At that time they told me I needed the calipers replaced as well. Unfortunately, I was looking at an $800+ repair bill and really couldn't afford to have the calipers done. They did what they needed to do in the hopes I'd just waited too long to have my brakes replaced and sent me on my way. I should mention that the shop manager let me use his personal vehicle while my car was being worked on!
Now, here it is April and my brakes have started making a really ugly noise again. Time to get those calipers done and thankfully, I can afford it now! So, I bring the Honda back in for the much needed attention. I was quoted $215 for both calipers total plus $100 in labor. Rotors are fine this time around!
I also needed an oil change. I made a joke about throwing it in for free and much to my amazement the manager said, "You know, I can do that for you. Absolutely." That service is precisely why I bring my vehicles to Fletcher's and send my friends to them as well. In this day and age of service providers ripping their customers off to make a buck and giving crummy service, it's incredibly nice to know I have a phenomenal place to take my car when she's sick...where we'll BOTH get good service!
Thanks, Fletcher's!