I love White House Black Market, I shop there a lot and always will. The employees at this store are always very nice, but the last time I was in there ALL of the clothes appear to have just been taken out of the bags they were delivered in and hung up without being steamed. I'm looking at all these beautiful clothes, and all the wrinkles and creases and messiness really took a lot away from the experience. I bought one tunic and sweater and I went home and steamed them myself. I really expect more from this store.