The inside seemed pretty clean and not very busy which was nice but probably not a good sign either unless it is a new business. The lady who did my nails (I think the man called her Nancy) was really sweet but did probably the worst gel manicure I have ever had. There is no gloss at all and two of my nails look lumpy. When she did my pedicure she accidentally clipped my skin twice leaving a cut on one of my toes. I couldn't wait to get out of there :(