I have used Airpark Tint, prior to the change in ownership, to install tint on two previous vehicles with excellent results. Due to an excellent prior service, Airpark Tint was paid to tint a newly purchased vehicle in July 2010. Below is an account of the experience that causes me to strongly recommend against using Airpark Tint for any service.
Airpark Tint was hired in July 2010 to tint my vehicle. For this service, airpark tint was paid $409.75 The vehicle was returned without being properly cleaned, liquid residue was left on the dash and center console of the vehicle. After the completion of service the vehicle was allowed ample time for the drying of the tint, care was taken not to roll up or down any of the windows of the vehicle during the recommended drying time. After 5 days the vehicle was inspected and all of windows showed issues of installer error. All windows had either bubbles or cuts easily visible to the eye. The vehicle was taken back to the service shop and met with Bob, owner of Airpark tint. He inspected the vehicle stating that the many of the bubbles were only visible when the windows were down and that some bubbling was normal. In addition the installer of the tint also inspected the car. At first, both displayed reluctance to address the issue. After some discussion Bob agreed to re-tint the entire vehicle. The vehicle was retinted the 2 weeks later, Aug 2010. Again post installation, care was taken to follow instructions on proper drying of the tint. Two days after the car was returned it was noticed that the rear passenger window was not working, the vehicle was taken to the dealer, who reported the window was jamming due to the window molding being folded in during the tint installation. Linda at Airpark Tint was contacted and informed of the issue, she stated that the installer was not longer working at Airpark Tint. Then, it was noticed that the rear window brake light had multiple scratch marks in the plastic cover. The cuts were consistent with a vertical scraping motion against the window, no other damage was present in the area. Airpark Tint was shown the damaged brake light cover, Bob stated he was sure that the damaged was not caused by the tint installer. Bob was also showed areas where the retinted windows were again beginning to have issues. Bob stated he would retint the window again, however due to the damage caused after the 2nd tint service the customer decided not to have Airpark Tint perform the service. Bob stated no monetary compensation would be given for the window tint. After some discussion Bob agreed to pay $50 for the brake light repair, at which time it was agreed that the customer would determine the cost for replacement of the damaged part. After contacting the dealer, it was determined the cost for the replacement part was $189. Airpark tint was then contacted and informed of the cost of the replacement part. Linda at Airpark Tint stated they would not pay for the replacement part. During the discussion she became very agitated and concluded the conversion with "We did not f*ck up you car" and ended the call. At no time was I rude or use vulgar language with anyone i spoke to there. I would definitely advise against using Airpark tint for any services; their services exhibit poor quality and in addition, they are unprofessional and offensive.