This is the first and last time I will be giving this place my business. All I wanted was a simple oil change and what I got was horrible service from the beginning. What really upset and ruined this experience was the young woman at the desk. She didn't greet me, she just said take a seat we will come get you. Ok I'm fine with that, but when I notice they have my cars hood up and they are working on my car I walk up and ask, I mean attempt to ask if I needed to tell them what to put in my car as I wanted synthetic. After I got two words out she raised her voice and said we will come get you when we are ready like she was a teacher scolding a child. - Update - once I was called up she was much nicer so I bumped up to two stars. Unfortunately the damage has been done. In the future just let me know you will be running tests and checking fluids and that you will be with me afterwards.