Let me start by saying that we love Bachi Burger at the Ft Apache & Sahara location. Anytime someone comes in from out of town we take them. If we had the same food at that location as we did at the Rainbow & Russell we would never have had a 2nd visit. May 16th 2016 we visited the Rainbow & Russell location. Facebook just reminded me and I still had a bad taste from the experience so figured I should write. All our burgers were overcooked but one child's burger which was undercooked for how it was ordered. It took way longer for the food to arrive than the other location. It wasn't busy at all and that should have been our 1st hint. One group was wrapping up when we arrived and another showed up after we were already served...that's ALL the other customers. I will never go back to this location and I haven't been back to the other locations since then. This experience soured me for Bachi Burger...