Personally, I am not an advocate for most large chain restaurants, so this will be one of the few reviews you will see of mine for a chain.
With that being said, what can I say about Red Lobster (RL) that hasn't already been said. You get what you expect to get at Red Lobster. The food is good, not particularly great, and is slightly overpriced for the quality.
I had the skewered garlic shrimp, while most individuals in my party ordered the snow crab. The shrimp was well cooked and season but ordinary. Personally, I thought that the side dish of rice was the highlight of my meal. It was well seasoned and textured. The snow crab, which I had bites of, was good! Dip it with a little bit of butter, close your eyes, chew and voilà, you're at a 5-star seafood restaurant.
The service was good, we dearly promptly and proudly. One of the seafood specialists seemed mildly condescending, but our waitress was well spoken and kind. This particular location had great artwork, interior design and lighting, all of which I was pleased to dwell in.
All in all, RL is what is, and they know that. You can expect good food that is slightly overpriced. RL bats 5th in the batting order. By that I mean, they don't hit many homeruns, but they consistently get on base.