Its a crying shame that the manager does not know how to deal with clientele, is racist and thinks that he is managing a restaurant in some backwater town in mexico.
I'd had beef tongue tacos as take out prior to visiting the restaurant ... And they had been so good that I went back for more. This time they were dripping with oil , although still tasty. I call the server over and told her I wouldn't be eating them as the oil had dripped down my forearm as I took a bite of my taco, and that I would like the menu to order something else. The server was nice and polite handed me the menu and left with the oily tacos. My husband us sharing his soup with me and the manager shows up... Blonde blue eyed man. He asks me what do I want to do with the oily tacos..should he pack them so i can take them home? I say no thanks.
He mentions that he will be charging then on my bill.
I tell him.. They are inedible.
He says they are not and that he will charge then to my bill.
I tell him.. " no you won't charge them and if you do I won't pay for them".
He tells me that it's not fair for the server to absorb the cost, therefore I should pay. I said no... Not fair I should pay for something inedible or the server.
my husband at this point is not even finished with his meal and is hearing this poor excuse of a manager argue over the oily tacos , standing over out table.
When he saw that I was calmly nonchalantly saying no, things escalate ...
" I will call the cops if you don't pay!"
Wow... I couldnt believe it....he not only threaten to call the cops once he did it a few times until i asked for the owner. How embarassing having to walk the stretch if the restaurant while everyone sat there looking at us walk over to the owner. The cook the manager and the owner.. All involved over the damn oily tacos! I go on to explain again and I let her know what poor excuse of a manager she has...and at the end she says... I am sorry, that shouldn't have happened.
My poor husband didn't finish his meal, yet after the owner apologized there was the bill for the food minus the the oily tacos. I paid the bill and walked out...my husbands food barely eaten.
I regret to see this happen because some establishment s where immigrants are the basis for the clientele, use intimidating tactics to get their way, just like the idiot manager.
Side note: no liquor license, no A/C during summer time.